Privacy policy
The short version: we only collect what we need to take and deliver your order.
What we collect
- Your name, email, delivery address and phone number when you order
- Your account details if you sign up
- Your order history, so we can help you with it later
What we use it for
- Taking payment and delivering your order
- Passing your delivery details to the supplier that sends your items
- Contacting you about your order
- Meeting our legal and tax obligations
Anonymous shop statistics
With your consent, we record anonymous events — for example that a page was viewed or a search returned no results — so we can improve the shop. These events contain no name, email, address or account details, and we never send personal details to analytics services. You can say no in the cookie banner and nothing is recorded.
What we don't do
We don't sell your details, and we don't send marketing emails you haven't asked for.
Your rights
You can ask us what we hold about you, ask us to correct or delete it, or complain to the ICO. Email sales@findandbuy.co.uk and we'll sort it.
The data controller is English House. Our address is English House, Pocklington, York YO32 2QZ.